Shipping Terms

Delivery Costs at VDR Resale:

For swift delivery services to mainland England, Wales, and Southern Scotland, we provide a next-day recorded delivery at £7.00 + VAT for small packages. If your order doesn't qualify for this, a £10.00 + VAT charge applies to orders weighing under 10kg. A standard delivery charge of £25.00 + VAT is added for orders under 10kg destined for Northern Ireland.

Enjoy FREE DELIVERY on all orders over £100 ex VAT within the UK mainland, with a few exceptions for exceptionally large products due to size constraints.

Please be aware that next-day delivery is not guaranteed and depends on item availability ( in stock) and time of order.

Mainland UK (Excluding Northern Ireland & Highlands):

  • Small Parcel: £7 (Next Day), £20 (Next Day Pre 12), £25 (Next Day pre 10.30)
  • Large Parcel: £10 (Next Day), £20 (Next Day Pre 12), £25 (Next Day pre 10.30)

For deliveries beyond the UK mainland, including Northern Ireland, Scottish Highlands & Islands, Isles of Scilly, the Isle of Man, and the Isle of Wight, we offer a 2-day service. A one-day service may be available upon selection.

N.Ireland & Scottish Highlands:

  • Small Parcel: £15 (2/3 Days)
  • Large Parcel: £25 (2/3 Days)

Scottish Islands, Channel Isle, Scilly Isles, Isle of Man & Isle of Wight:

  • Small Parcel: £30 (2/3 Days)
  • Large Parcel: £40 (2/3 Days)

International delivery costs are calculated based on the volumetric weight of the goods. For precise costs, please complete the International Delivery Form or contact us before placing an order.

Europe and Channel Islands:

  • Parcels: £15 (Zone 1), £20 (Zone 2), £25 (Zone 3), £30 (Zone 4), £60 (Remote Areas)
  • Large Parcel: £25 (Zone 1), £30 (Zone 2), £35 (Zone 3), £40 (Zone 4), £70 (Remote Areas)

Rest of World:

  • Delivery times vary
  • Worldwide Shipping: Costs determined by volumetric weight; contact us for a quote.

Delivery Timeframe:

  • Aim for next day delivery for orders placed before 4.00 pm (Monday - Friday, excluding Bank Holidays).
  • Non-UK deliveries are international, typically on a 2-day service.

Our courier is DPD, providing tracking numbers for your convenience. Please track your parcel on the DPD website and contact us for assistance if needed.

In case of damaged goods, complete the return request form within 14 days or call us during business hours to discuss your return. Ensure you have a valid returns number before returning any parcels.